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I truly value my relationship with the Ortiz Law Firm. I cannot say enough great things about Mr. Ortiz, Alicia, and Dawn and how wonderful they are. There are no words to describe how amazing the knowledgeable their team is. Their professionalism is top notch! Your firm knew exactly what the Social Security Administration needed along with the answers and correct information. They stepped in right away and not only assured me but, made me feel comfortable. Very personable, I did not feel like I was out of place or feel like I was beneath them and most importantly they not only did they make me feel important they showed it through their actions. They made me feel at peace when I was in one of the most stressful periods of my life. The very first time I stepped into the Ortiz Law Firm to inquire about him taking my case, he dropped everything he was doing just to speak with me. Mr. Ortiz explained everything in terms I could understand, he gave me options, where, I thought I had none, and just made the whole experience as non terrifying as possible. The entire team makes you feel confident that everything will happen in the very best interest of you in your case. He was not only well prepared and informed the day of my hearing, we met numerous times weeks prior going over everything regarding my case. Even after one of the meetings I did not show up for because I was not only afraid but, my anxiety was through the roof Mr. Ortiz stayed after hours to meet with me. Mr. Ortiz was a great help in reducing my extremely high anxiety level down not only before my hearing but, also during and after it was over.The entire team is extremely easy to communicate with and very accessible. Alicia or Dawn always answered the phone when I called. When I left messages after hours, weekends, or on holidays they return all calls to me promptly first thing in the morning when they returned to the office. Even on numerous occasions when I never returned paperwork sent to me by their office or their phone calls, they stood by my side no matter what never once gave up on me. They were extremely pleasant and professional each time I talked to them and explained in great detail what was going on with my case. Their work is detail orientated and rock solid. It was very nice to have somebody explain what to expect and what needed to be done. Everything was made so simple and straightforward. They explained step-by-step what was going on and answered any questions I had immediately. They also helped me with any of the paperwork I didn't understand. Their excellence is unparalleled. I cannot thank you enough for what you have done for me. You were so gracious, kind, and understanding. I know the reason my case was one was because of all your hard work. Mr. Ortiz, Alicia, and Dawn are amazing people. I just wanted you to know how extremely grateful I am for the three of you and how much I really appreciate all of your hard work and help. I would want the Ortiz Law Firm on my side any day! If you are in need of an attorney, you cannot and I stress cannot find better people than right here. Great job! Plain and simple.